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YITH Live Chat Premium v1.5.4

YITH Live Chat Premium system on your e-commerce to interact with your customers and improve the customer satisfaction rate. You will improve your e-commerce customer service by offering real-time support and by answering directly to your users’ requests.

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YITH Live Chat For Premium Plugin Features

  • Customization of the chat messages (Chat Title, Welcome Message, Starting Chat Message, Closing Chat Message, Offline Message, Busy Message)
  • No more than two conversations at the same time
  • Freedom to have all the conversations at the same time as you want
  • Customization of the agent’s profile
  • Enable the chat capability to other WordPress roles
  • Disable the chat popup on mobile devices
  • Disable the chat popup for not logged users
  • Users can send offline messages when the chat console is not available
  • “Chat logs” section to control all the saved conversations
  • Each user can ask for the transcription of the conversation via email
  • Each copy of the conversations can be sent to one or more emails set in the option panel
  • Chat session evaluation of the user (good/bad)
  • Advanced customization of the interface
  • Chat duration timer
  • Deactivate the chat system when no operator is online
  • Compatibility with YITH WooCommerce Multi Vendor: users can send messages to vendors with the chat available in the related vendor detail page
  • Show chat window on every page of your shop or only on some specific ones
  • Show the chat window on home, blog, shop and product pages
  • Show the chat window in different spots of the page
  • Configure macros for your operators so that they can reduce answer time usign pre-set answers
  • Connect the chat popup to a link when it opens

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